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RE: training question


Your question is a good one.  The P2 Coalition of Palm Beach County (FL) has
put on numerous P2 events/workshops for various industry/business groups
over the last four years.  During these events vendors who deal in the area
of business being discussed were normally present as exhibitors.   Access to
them was prior to the event, during any breaks, and after the event.  This
put the in perspective as a commercial entity and talking with them was
voluntary for everyone.  When a vendor, one exhibiting or not, had a
technical representative (not just a sales person) who was an expert or very
knowledgeable in the area of P2 which their product was used, they have also
been asked to speak but on a subject matter not a product line.  This has
been very successful as technical experts have easily eliminated the product
side for the technical side of the discussions. 

I think you need to be sure that the speaker has the technical background,
training, experience so that they can talk on a subject.  This eliminates
the need for them to be product specific in order to have something to
discuss.  While most sales reps have a good understanding about their
product and how it works within a specific area of P2, they may or may not
understand the total area of P2 their product represents (I hope that last
sentence was clear).  

Our experience (P2 Coalition) has been that technically competent vendor
reps can speak to a group in their area of competence without having to use
specific product references.  Specifics to products can successfully be
provided by company exhibits to be viewed before, during, and after the

Dale H. Francke
Pratt & Whitney   M/S 717-03
P.O. Box 109600
W. Palm Beach,  FL  33410-9600
e-mail:   frncked@pwfl.com
561.796.3733   FAX  561.796.2787

> ----------
> From: 	Burton Hamner[SMTP:bhamner@mindspring.com]
> Sent: 	Thursday, August 05, 1999 1:30 AM
> To: 	p2tech@great-lakes.net
> Subject: 	training question
> Hi all.  A recent P2 training event leads to this question:
> Considering that P2 programs have reputations to protect, is it
> appropriate
> to have vendors with specific technical solutions participate in an
> industry-specific P2 course?
> I ask because I heard that the recent event sponsor refused to allow such
> vendor participation because it would be "too commercial", although there
> was a person ready to help who was not going to do a company sales pitch
> but a presentation on the specific applications of specific hardware.  As
> a
> result, the participants left with some ideas about basic technologies but
> no idea about who sells them, "inside" tips about how they work, what it
> is
> like to install and use them, what they cost, etc.
> How can this tension between "commercialism" and the real need for
> specific
> solutions be resolved in training in P2 training?  My own feeling is that
> P2 training should be "pure" as advertised, but that an OPTIONAL vendor
> presentation the next day, or after lunch, would be ok and useful as long
> as it was clearly advertised as complementary but not necessary.
> I hope this stimulates some good discussion.  The US govt and some states
> are sending people all over the place doing P2 training, and the local
> vendors of appropriate tech are asking to participate, and now often have
> the door shut on them.  This does not seem to be very helpful all around.
> How to balance these interests?  Any thoughts?
> Burt Hamner
> ********************************************************************
> Burton Hamner
> President, Hamner and Associates LLC
> Adjunct Professor, Asian Institute of Management
> 4343 4th Avenue NW, Seattle Washington USA 91807
> Tel/fax: 206-789-5499 (call before sending a fax)
> Email:  bhamner@mindspring.com
> Web:  The Sustainable Business Webspace, www.mindspring.com/~bhamner
> ********************************************************************

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