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RE: training question



If the training is very basic and elementary, the in-depth understanding
that vendors can bring to a training session is probably an overkill.
However....

My training team, P&PS,  has used vendors many times to provide  credibility
to  in-depth P2 workshops and have almost always been very pleased with the
results.  We provide the P2 philosophy and an introduction to the technology
which is a shell around the kernel of information that the vendors provide.
If your audience is industry personnel, they tend to trust the knowledge of
vendors and are very familiar with how to separate hype from fact.  They do
not tend to trust the "industrial" knowledge (read experience) of
"government folk" or "those university people".

Remember that vendors are in the business to sell a product.  Their offer to
help provides them exposure, name recognition, and sometimes contacts.  A
few vendors do not realize that this is enough and try to sell their product
also.  But in my experience these are very few.

What do other trainers think?

Steve Hillenbrand
Industrial Waste Reduction Engineer
Process & Prevention Services, EESE
Environmental Research and Services
River System Operations and Environment, TVA
WT 9B-K

(423) 632-8489
(432) 632-3616 (Fax)
Internet address: sjhillenbrand@tva.gov
TVA P&PS HomePage:  www.tva.gov/orgs/iwr

> ----------
> From: 	Burton Hamner[SMTP:bhamner@mindspring.com]
> Reply To: 	Burton Hamner
> Sent: 	Thursday, August 05, 1999 1:30 AM
> To: 	p2tech@great-lakes.net
> Subject: 	training question
> 
> Hi all.  A recent P2 training event leads to this question:
> 
> Considering that P2 programs have reputations to protect, is it
> appropriate
> to have vendors with specific technical solutions participate in an
> industry-specific P2 course?
> 
> I ask because I heard that the recent event sponsor refused to allow such
> vendor participation because it would be "too commercial", although there
> was a person ready to help who was not going to do a company sales pitch
> but a presentation on the specific applications of specific hardware.  As
> a
> result, the participants left with some ideas about basic technologies but
> no idea about who sells them, "inside" tips about how they work, what it
> is
> like to install and use them, what they cost, etc.
> 
> How can this tension between "commercialism" and the real need for
> specific
> solutions be resolved in training in P2 training?  My own feeling is that
> P2 training should be "pure" as advertised, but that an OPTIONAL vendor
> presentation the next day, or after lunch, would be ok and useful as long
> as it was clearly advertised as complementary but not necessary.
> 
> I hope this stimulates some good discussion.  The US govt and some states
> are sending people all over the place doing P2 training, and the local
> vendors of appropriate tech are asking to participate, and now often have
> the door shut on them.  This does not seem to be very helpful all around.
> How to balance these interests?  Any thoughts?
> 
> Burt Hamner
> ********************************************************************
> Burton Hamner
> President, Hamner and Associates LLC
> Adjunct Professor, Asian Institute of Management
> 4343 4th Avenue NW, Seattle Washington USA 91807
> Tel/fax: 206-789-5499 (call before sending a fax)
> Email:  bhamner@mindspring.com
> Web:  The Sustainable Business Webspace, www.mindspring.com/~bhamner
> ********************************************************************
>